Items that have been assembled are non-returnable.
For items that are returnable, returns must be made within 60 days of receipt. Returned items must be in the original cartons and in new condition.
Returns are subject to a 25% restocking fee.
Merchandise returns will not be accepted without prior return authorization from Luxor.
To obtain a return authorization (RMA) number, e-mail our Customer Service Department at:
LuxorCustomerServiceDealer@luxorfurn.com or call 1-800-323-4656. Please have the following information available:
Your order number
Your PO number
Part number and quantity that needs to be returned